Below you'll find what our customers have to say about their RV shopping experience with Pierson Motors
Taylor Riordon- ON
Dealt with Tish and bought a Wolf Pup 17JG. She was honest, fun and made the process super simple!!
She helped salvage our honeymoon plans and we now have something to look forward to!
Thanks Tish and team at Pierson motors
Chris Newton- ON
We purchased a new Sunlite 18RD travel trailer from Pierson Motors in the fall of 2020.
After using the unit a couple of times, we suspected that the Air Conditioner was not working properly. As we were camping at Inverhuron Provincial Park, it gave us the opportunity to attend Pierson Motors to have the AC checked and it was confirmed that the unit was defective. A day later, the microwave was not working and we contacted Bill, the service manager, from the campground. He had already processed the AC warranty follow up and would be looking into the microwave. Two days later, we took the trailer to Pierson Motors. Due to Bill’s swift follow up, an AC had been shipped from the USA and his team replaced both items that day! We cant say enough about how well we were treated by the service staff, which saved us what would have been a three hour return visit, had they not acted as expeditiously as they did
The Trailer Brothers- ON
Mike is awesome to deal with!
We bought a handful of travel trailers for our rental business from Pierson Motors and are very happy with them. When we went to pick them up, they were ready and the final transaction was a breeze.
Call Mike today and order your travel trailer. Would definitely buy from them again.
Michael Dent- ON
We purchased a Wolf Pup 17jg from Pierson Motors and cant recommend them enough. Steve came in on his day off to help us set up and ensured all our questions were answered. He was also quick to respond to all our messages in advance of the purchase and the price was very good. Very impressed.
Ray & Linda Sugars- ON
We just wanted to thank you for how promptly you responded to our problem with the refrigerator in our new Thor Four Winds 25M. You were courteous, professional and reassuring and even replied to a message on a Sunday which we were not expecting.
Your team, especially, Shelby, worked very hard to resolve the issue for us and were very successful in doing so in a very timely manner much to our satisfaction as we head out in a few weeks on our first big adventure in getting oriented to the RV Travelling World. Thank you to the fellows in service who worked their magic so quickly.
When we were shopping for an RV were thrilled to find a local business to deal with as we open a new chapter in our lives and being seniors brand new to RV ownership, it is so nice to know that customer service is a priority for you.
We look forward to having access to your dependable resource team for any of our future needs and partnering with you for all of our service, winterizing and storage needs.
With Sincere Gratitude.
Ray and Linda
S. Smids- Chatham ON
I just traded in my tent trailer for a travel trailer and dealt with Randy Duffie. My experience was great. They gave me a very fair trade in value as well the trailer I bought was very reasonably priced. When I picked up the trailer there were no hidden fee's or add-ons.
Jeff & Melissa Fyke- Kincardine ON
In the last year, we purchased a vehicle and a trailer from Mike Pierson of Pierson Motors. Mike and his team were extremely helpful and knowledgeable. Mike was able to give us a fair deal on our purchases and even followed up to make sure everything was satisfactory.
Joye A- Kincardine ON
I just want to give a shout out to the excellent customer service I experienced at Pierson Motors!
I usually take my Jeep to the dealer in Goderich, but with the poor weather this week and an alert for low tire pressure, I messaged Pierson's to see if they could fit me in yesterday afternoon.
After I dropped my Jeep off for a service and detailing, Nicole drove me home through the snow squalls, then this morning when they phoned to say that it was all ready, Nicole came and picked me up to go and collect it.
The detailing is the best that I have ever experienced, with the whole interior squeaky clean and even the leather seats polished.
I am truly impressed with how all of the employees went the extra mile with customer service, even little gestures like opening the door to welcome me in, and bringing my vehicle up to the front door for me, they made me feel like a Queen, so I will definitely be going back on a regular basis!!